These Terms of Use govern your access to the Digital Valley 360 platform at app.digitalvalley360.com, including the team command center, client portals, partner-managed accounts, and the AI assistants and tools connected to them. By signing in or using the platform you agree to these Terms and to our Privacy Policy.
Digital Valley 360, LLC ("DV360", "we", "us") is an Arizona limited liability company operating a web design, SEO and AI marketing agency. The "Platform" means the software and services we make available at app.digitalvalley360.com and related domains, including the command center, client portals, partner-managed client accounts, the ATLAS assistant, the AI receptionist and web chat assistants we deploy for clients, the content, SEO, social and creative tools, and any embed scripts, edge functions, documentation and updates we provide.
"You" means the person using the Platform and, where you use it on behalf of a business, that business. If you are using the Platform under a separate written services agreement with us or with an authorized partner, that agreement governs the services you buy. These Terms govern your use of the Platform itself and apply in addition to that agreement. If the two conflict on a Platform matter, these Terms control.
Access to the Platform requires an account that we or an authorized partner create for you. You agree to keep your login credentials confidential, to use a strong password, and not to share your account with anyone else. Each person who uses the Platform needs their own login. You are responsible for all activity under your account and must tell us promptly if you suspect unauthorized access.
We may require you to accept updated Terms before continuing to use the Platform. We record the date and version of your acceptance.
Some businesses reach the Platform through an authorized DV360 partner agency that manages their account. In that case the partner is your service provider and your commercial relationship is with them. The Platform itself is always provided under the Digital Valley 360 name, is owned and operated by DV360, and is never a partner's own product. These Terms apply to your use of it and the Privacy Policy describes how it handles data. Partners may not rebrand the Platform or grant you rights in it beyond those in these Terms.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your own business purposes during the period you are entitled to use it. The Platform is licensed, not sold. Except as expressly permitted by us in writing, you agree not to:
The Platform, and everything in it that we created, is owned by DV360 and protected by copyright, trade secret, trademark and other laws. This includes the software and source code, the ATLAS assistant and its prompts and tool designs, the SEO delivery layer and edge functions, the embed scripts, the creative and content templates, the page and blog editing system, the analytics and reporting features, the designs, workflows, documentation, and all improvements, updates and derivative works, whoever suggests them. Nothing in these Terms transfers any of these rights to you.
"Digital Valley 360", "DV360", "ATLAS" and our logos are trademarks of DV360. You may not use them without our written permission, except as needed to identify the Platform.
If you give us ideas, suggestions or feedback about the Platform, you grant us a perpetual, irrevocable, royalty-free right to use them without obligation to you.
You own the content and data you or your authorized users put into the Platform, including text, images, brand assets, business information, knowledge base entries, and the data returned from services you connect ("Customer Content"). You grant us a worldwide, non-exclusive license to host, copy, process, transmit, display and adapt Customer Content as needed to provide, secure, support and improve the Platform and the services you have purchased, and as otherwise permitted by the Privacy Policy.
You are responsible for Customer Content. You represent that you have the rights needed to provide it and that it does not infringe anyone's rights or violate any law. You are also responsible for the accuracy of business information that our AI assistants rely on, such as hours, pricing, services and contact details.
We may use data about how the Platform is used, in aggregated or de-identified form that does not identify you or your customers, to operate and improve the Platform.
Ownership of websites and other deliverables we build for you is set out in your services agreement. Unless that agreement says otherwise, once you have paid in full for a website you own the final delivered site files for your content and design, together with your domain name, your content and your brand assets.
Regardless of what you own in a delivered website, the following remain DV360 property and are licensed to you only for as long as you use the related services ("Platform Components"): the SEO delivery layer and edge functions that serve titles, metadata, schema, sitemaps and redirects; the content and blog management layer and its editable-region system; the AI assistant scripts, agents and knowledge base system; the analytics, reporting and portal features; the social and creative templates; and any code, configuration or accounts we use to operate these. When the related services end, we may disable the Platform Components on your site. Your static site files continue to work without them.
The Platform includes features powered by artificial intelligence, including the ATLAS assistant, AI receptionist and web chat assistants, content drafting, SEO recommendations and creative generation. AI output is generated automatically and can be inaccurate, incomplete or out of date. You agree to review AI output before relying on it or publishing it, and you are responsible for anything you approve, publish or send.
AI assistants deployed for your business answer questions using the information you approve and capture visitor and caller requests for your follow-up. They do not make binding commitments, contracts, quotes or appointments on your behalf. Any request they capture is subject to your confirmation.
You are responsible for giving your own customers any notices the law requires about the use of AI, automated messaging and call recording, and for complying with telemarketing, consumer protection and privacy laws in the way you use these features. Content you submit to AI features is processed by third-party AI providers as described in the Privacy Policy.
The Platform can connect to third-party services such as Google Analytics, Google Search Console, Google Business Profile, Facebook, Instagram, telephony providers and hosting providers. By connecting a service you authorize us to access and use its data to provide the related features, and you confirm you have the authority to grant that access. Third-party services are governed by their own terms. We are not responsible for their availability, accuracy or changes, and a change made by a third party may affect a Platform feature.
You are responsible for content you approve for publication to social networks and business listings and for complying with each network's rules.
You agree not to use the Platform to store or transmit unlawful, infringing, deceptive, defamatory or harmful content or malicious code, to send unsolicited messages, to interfere with the Platform or other users, to access data that does not belong to you, or to misrepresent your identity or affiliation. We may remove content or suspend access that we reasonably believe violates this section.
Non-public information about the Platform, including its features, architecture, roadmap, documentation, pricing and performance, is DV360 confidential information. You agree to use it only to use the Platform and not to disclose it to anyone outside your business who does not need to know it. This obligation continues after your access ends. It does not apply to information that is public through no fault of yours or that you are legally required to disclose after giving us notice where permitted.
Fees for services are set out in your services agreement or partner agreement. Access to the Platform depends on those fees being paid when due. We may suspend access for non-payment after notice.
You may stop using the Platform at any time, subject to your services agreement. We may suspend or end your access if you breach these Terms, if your services agreement ends, if required by law, or if continued access presents a security risk. Where practical we will give notice first.
For thirty days after your access ends, you may ask us for an export of your Customer Content in a reasonable format. After that period we may delete it in the ordinary course, except where we must keep it by law. Sections 4, 5, 6 (as to our license to data already collected), 7, 11 and 14 through 17 survive termination.
The Platform is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted or error-free operation. We do not guarantee search rankings, traffic, leads, revenue or any specific business result, and we do not guarantee the accuracy of AI output or data supplied by connected services.
To the fullest extent permitted by law, DV360 and its owners, employees, contractors and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from or related to the Platform, even if we were advised of the possibility. Our total liability for all claims arising from or related to the Platform in any twelve-month period will not exceed the amounts you paid to DV360 for Platform access during those twelve months. These limits apply regardless of the theory of liability and even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limits, so some may not apply to you.
You agree to defend, indemnify and hold harmless DV360 and its owners, employees, contractors and partners from claims, damages, losses and expenses, including reasonable attorneys' fees, arising from your Customer Content, your use of the Platform in violation of these Terms or the law, your use of AI features in your dealings with your own customers, or your breach of a third-party service's terms.
These Terms are governed by the laws of the State of Arizona, without regard to its conflict of laws rules. Any dispute arising from these Terms or the Platform will be brought in the state or federal courts located in Maricopa County, Arizona, and you consent to their jurisdiction. Before filing a claim, each side agrees to notify the other in writing and to try in good faith to resolve the matter for thirty days. Nothing in this section prevents either side from seeking an injunction to protect intellectual property or confidential information.
We may update these Terms from time to time. When we do, we will post the new version here with a new version date and, for material changes, ask you to accept them the next time you sign in. Continued use after a change takes effect means you accept it.
Questions about these Terms can be sent to Digital Valley 360, LLC through the contact page at digitalvalley360.com.